Corporate Delegation

Our company has a flow chart made in PowerPoint that charts the order in which our nightly programs run. I got this email today.

From: [Team Lead 2]
Sent: Wednesday, February 04, 2009 12:34 PM
To: [lpcardsfan]
Subject: FW: Action: [schedule] Document
If statement is true below, can you take care of the request.
Thanks

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From: [Team Lead 1]
Sent: Wednesday, February 04, 2009 8:26 AM
To: [Team Lead 2]
Subject: Action: [schedule] Document
Please have someone update the [schedule] document by indicating [payment programs are]predecessors to [this interface program].
Thanks…
[Team Lead 1]

So Team Lead 1 (TL1) new at 8:30 this morning that a change in the schedule needed to be made. The change involved redrawing two lines. The programs are not the responsibility of his team so he sent and email to TL2 asking to have one of his guys do it. Four hours later TL2 gets around to forwarding the email to me. Now this isn't a pressing matter in the least but by the time all the effort went in to typing two emails and deciding who to forward it to it long ago could have been done. TL1 or TL2 could have drawn the lines in the same 90 seconds it took me to.